Please feel free to write us at firstname.lastname@example.org if you have any problems using our ecard service. The following is a brief summary of the problems some have encountered while trying to send ecards using our service. Because these appear to be a common problems they are being addressed on this page, but if you still have problems after reading this, please feel free to write us!
Several people have written to say:
"I have been trying to send an ecard, but it keeps telling me that I am doing it wrong! Please help!"
If you are getting an error message such as the following, it simply means that you have used commas when entering the senders or recipients names.
The following two screen captures show you both the wrong way and right way which will result in being able to easily send an ecard without error messages.
**NOTICE NO COMMAS WERE USED IN THE SECOND SCREEN CAPTURE**
Another problem some have encountered while trying to send an ecard is that they have tried adding their text message in the address list box which is immediately below the area in which you type your friend's email address. The text message box which is where you type your personal message is further down the page. Here's an example of the text message box for your comparison.
Although the problems addressed here are the ones we are aware of people encountering, there may be others we are unaware of. If we can assist you in any way please don't hesitate to contact us. Thank you!